Role Clarity: How It Improves Employee Onboarding and Long-Term Success
As a small business owner, you’ve probably got an overflowing inbox, a to-do list a mile long, and a list of clients expecting a first-rate experience. Combine all those daily tasks with the pressure to grow your business through marketing and sales, and you’re likely considering the benefits of hiring some help.
It can be tempting to look for someone who can do it all, from customer service to marketing and sales. But the problem with hiring a “jack of all trades” is that you might find yourself spending your budget on a new hire and still doing everything alone while you try to catch them up to speed on day-to-day tasks. And if the hire doesn’t work out? Then you’re back at square one, minus the money you spent on advertising the new role, onboarding, and salary.
That’s where role clarity comes in.
Knowing exactly what you’re looking for can save you a lot of time and money in the long run. At Day to Day Assist, we’ve helped businesses big and small find the right fit for their teams through our talent acquisition services.
Here’s what we’ve learned about how understanding unique business needs and clearly defining job roles helps businesses thrive at scale:
What should you look for in a new hire?
The bottom line for boosting your bottom line with a new hire is to look for a team member who is going to make you money. If you’re hiring on a budget, you need to find a new hire who is going to bring in revenue, either through sales or through freeing up time so that you can focus on sales.
At Day to Day Assist, we begin every new talent acquisition partnership with a 90-minute call, during which our HR consultant listens to the ins and outs of your operations, including pain points, compensation, and overall business strategy. From there, our team works to help you understand exactly where a new hire can help earn your business more money before we get to work crafting the perfect job description.
Here’s how role clarity can help
Role clarity is about more than writing a detailed job description, but that’s a great start. By thoroughly outlining exactly what you need a new hire to do before you start the job search, you’ll better understand your most pressing needs and get greater insight into the types of candidates who will bring the most value to your team.
Attract the right talent
Sometimes, a single job listing can attract hundreds of applicants. While high interest seems like a good thing, if your job listing is too vague, most of those applicants will be unqualified for your exact specifications.
At Day to Day Assist, we believe in quality over quantity. Our job descriptions are hand-crafted, and we personally choose the right job boards for your business. We focus on clearly defining the role and focusing on what makes working for your business great, so the candidates we choose have the perfect qualifications for the role and begin the interview process already highly motivated to join your team.
Onboarding and retention
Providing role clarity in the job description and interview process makes onboarding much easier. Instead of hiring a candidate who isn’t quite sure what they’ll be doing all day, you’ll have an experienced new team member who just needs to learn the ins and outs of your business.
Additionally, if you’ve been clear about expectations from the start, employees are much less likely to find themselves overwhelmed by the job. The hiring process is expensive. Choosing an employee with staying power saves your business money by ensuring you’ve picked a candidate that can handle the work.
A great talent acquisition service can make this process easy. We offer three weeks of post-hire onboarding to help your new team member adjust to the role so they can begin growing your business from their first day forward.
Smoother workdays
Your workday is jam-packed, which is why you needed a new team member in the first place. If you weren’t quite sure what you were looking for in the interview process, you might find yourself even more overwhelmed by a team member who doesn’t immediately know their exact job requirements.
In addition to helping you pinpoint your exact hiring needs before we craft a compelling job description, we also stick with you every step of the way throughout the hiring process. We’ll screen clients, oversee applicant test projects, conduct interviews, and even offer expert feedback on the final candidates. And once you’ve found the right fit, our team is available to make those first few post-hire weeks run seamlessly, clearing a path for smooth sailing in the months beyond their start date.
Better business outcomes
Providing role clarity in the hiring process leads to better long-term outcomes for your business. When you’ve outlined your overall business objectives before hiring and then choose a candidate with a specific focus on how they can achieve those outcomes, performance reviews become much simpler since you’ve started with a clear plan for growth.
Our team will work with your business to define those KPIs from the start. When you’re ready to evaluate your team, you’ll have a foundation of solid documentation.
Hiring on a budget? Consider talent acquisition services
If you need help but don’t have a huge hiring budget, investing in a talent acquisition service can actually save you money. Our team will act as your personal HR department from start to finish, from our introductory call to the onboarding process and beyond.
We even offer a 90-day new hire replacement service, so that if your new hire doesn’t work out, you’re not back at square one. Instead, you’ll have a dedicated team of professionals making sure your all-star squad is working together to achieve your documented business objectives and reduce stress in your work day.
Find out how the right talent acquisition team can help you find the perfect hire on a budget.